Stripe has been audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry. To accomplish this, we make use of best-in-class security tools and practices to maintain a high level of security at Stripe. Please note that there is an automated 1.1% surcharge on credit card purchases.
First of all contact us and if it’s a name brand we can always call our supplier on your behalf and find out the best solution for you. If it’s one of our own products, call or come see us in the store.
We are happy to exchange your goods, but will not offer a refund unless we have misled you with false information to the product. Special orders must be prepaid in full with no return option unless the product is faulty.
For more information go to the "Returns Policy" link at the bottom of every page.